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Leupold Scopes
#5646079
03/11/15 12:14 PM
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Joined: Aug 2011
Posts: 979
Mike Garcia
OP
Tracker
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OP
Tracker
Joined: Aug 2011
Posts: 979 |
I always knew Leupold scopes were a decent scope but just thought I share this little story one my clients told me. Between his dad and himself they have hundreds of firearms from antique to modern. He inherited his grandfathers old rifle and with it was a old Leupold scope. The turrets on the scope was froze up so he thought about it and called the manufacture and asked about fixing it. With no issue they told him to send it in with no cost. Well about few weeks later gets a call saying cant be fixed but will send a brand new one to him. After saying yes to the deal he thought about it and would rather just keep the old scope just being the fact it was his grandfathers. Well after calling back they found out they disposed of the old scope. Again the company called back and explain how bad they felt they decided to turn the new scope they are going to send him to a commemorative scope to show some history and info about his grandfather. Even though he is not getting same scope back, he is getting one that will memorialize his late grandfather. Thought was pretty cool story and a thumbs up to leupold for actually caring about the customer.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646103
03/11/15 12:27 PM
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Joined: Mar 2014
Posts: 4,005
JRJ6
Extreme Tracker
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Extreme Tracker
Joined: Mar 2014
Posts: 4,005 |
That is an awesome story. I have never dealt with their customer service, but their products are high quality.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646129
03/11/15 12:41 PM
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Joined: Nov 2011
Posts: 4,564
patriot07
Extreme Tracker
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Extreme Tracker
Joined: Nov 2011
Posts: 4,564 |
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646212
03/11/15 01:35 PM
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Joined: Sep 2010
Posts: 35,891
txshntr
T-Rex Arms
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T-Rex Arms
Joined: Sep 2010
Posts: 35,891 |
Always nice hearing a great customer service story! Thanks for sharing
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646337
03/11/15 02:43 PM
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Joined: Nov 2007
Posts: 9,523
RiverRider
THF Trophy Hunter
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THF Trophy Hunter
Joined: Nov 2007
Posts: 9,523 |
The only time I sent a Leopold in, it was an old one I picked up at a gun show. It had a fine reticle and I called and asked for a reticle change to a duplex type and they said to send it. A few days later they called and said they did not have the parts required and offered me an upgrade scope for about the same price as the reticle change. I thought that was very decent service.
"Arguing with you always makes me thirsty." -Augustus McRae
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646399
03/11/15 03:23 PM
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Joined: Nov 2010
Posts: 27,091
Nogalus Prairie
THF Celebrity
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THF Celebrity
Joined: Nov 2010
Posts: 27,091 |
I have heard great stories about Leupold customer service too. But I don't have any myself, as I have never had one fail me in 40 years or so of using them.
I learned long ago you can't reason someone out of something they don't reason themselves into.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646602
03/11/15 05:37 PM
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Joined: Jul 2012
Posts: 15,710
603Country
THF Celebrity
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THF Celebrity
Joined: Jul 2012
Posts: 15,710 |
I've been using Leupold for years also, and never had a failure. I did send two scopes to them for new reticles, and that worked out fine. When I got them back, I noticed on the paperwork that they had replaced some internal parts. I don't think they charged me extra for that, but my memory might be faulty. Anyway, it was good that the internals were refreshed.
Not my monkeys, not my circus...
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646622
03/11/15 05:46 PM
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Joined: Mar 2014
Posts: 1,985
TonyinVA
Pro Tracker
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Pro Tracker
Joined: Mar 2014
Posts: 1,985 |
Most of my scopes are Leupold.... never have had an issues ....and for the money they are a great scope.
That said, I am not wild about their binoculars.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646638
03/11/15 05:58 PM
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Joined: Jul 2007
Posts: 23,635
Payne
Cat Herder
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Cat Herder
Joined: Jul 2007
Posts: 23,635 |
I sent Leupold a '70s Vari-X III that wouldn't track last month they sent me a brand new VX 3 three weeks later. old one new one
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646694
03/11/15 06:31 PM
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Joined: Dec 2006
Posts: 11,738
passthru
THF Celebrity
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THF Celebrity
Joined: Dec 2006
Posts: 11,738 |
I had a rifle knocked over in the cloak room once. Bent the scope. I sent it in for repair and they replaced it with a new one at no cost. It was nice. I was glad I had a back up rifle on that out of state trip though.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5646963
03/11/15 09:58 PM
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Joined: Mar 2011
Posts: 1,492
splash556
Pro Tracker
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Pro Tracker
Joined: Mar 2011
Posts: 1,492 |
These are some great customer service stories. Especially the OP. really good on Leupold.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5647613
03/12/15 03:46 AM
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Joined: Aug 2011
Posts: 979
Mike Garcia
OP
Tracker
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OP
Tracker
Joined: Aug 2011
Posts: 979 |
Indeed glad to hear others with great experiences I told my client I definitely want a picture of the scope. Once I'll get it I will post it on here
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Re: Leupold Scopes
[Re: TonyinVA]
#5648031
03/12/15 02:12 PM
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Joined: Nov 2010
Posts: 27,091
Nogalus Prairie
THF Celebrity
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THF Celebrity
Joined: Nov 2010
Posts: 27,091 |
Most of my scopes are Leupold.... never have had an issues ....and for the money they are a great scope.
That said, I am not wild about their binoculars. Me neither. Have never understood how their scopes can be of one quality and their binoculars and spotting scopes can be so much poorer quality. I went on a guided hunt for sheep back in 2006 and my assigned guide had a Leupold spotting scope. I shudder to think how much more difficult that hunt would have been if I had not brought my own scope.
Last edited by Nogalus Prairie; 03/12/15 02:12 PM.
I learned long ago you can't reason someone out of something they don't reason themselves into.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5648218
03/12/15 04:17 PM
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Joined: Nov 2014
Posts: 441
shea.mcphail
Bird Dog
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Bird Dog
Joined: Nov 2014
Posts: 441 |
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.
On another note - what's wrong with their binoculars and spotting scopes?
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Re: Leupold Scopes
[Re: shea.mcphail]
#5648283
03/12/15 05:11 PM
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Joined: Nov 2010
Posts: 27,091
Nogalus Prairie
THF Celebrity
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THF Celebrity
Joined: Nov 2010
Posts: 27,091 |
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.
On another note - what's wrong with their binoculars and spotting scopes? Nothing necessarily wrong with them-they just have chosen to remain in the low/mid level market with their binoculars and spotters. I have not seen any of them that impressed me much, even in their better lines.
I learned long ago you can't reason someone out of something they don't reason themselves into.
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Re: Leupold Scopes
[Re: Nogalus Prairie]
#5648325
03/12/15 05:33 PM
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Joined: Nov 2011
Posts: 4,564
patriot07
Extreme Tracker
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Extreme Tracker
Joined: Nov 2011
Posts: 4,564 |
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.
On another note - what's wrong with their binoculars and spotting scopes? Nothing necessarily wrong with them-they just have chosen to remain in the low/mid level market with their binoculars and spotters. I have not seen any of them that impressed me much, even in their better lines. What spotting scope would you recommend for a relatively low budget?
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Re: Leupold Scopes
[Re: patriot07]
#5648348
03/12/15 05:57 PM
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Joined: Nov 2010
Posts: 27,091
Nogalus Prairie
THF Celebrity
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THF Celebrity
Joined: Nov 2010
Posts: 27,091 |
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.
On another note - what's wrong with their binoculars and spotting scopes? Nothing necessarily wrong with them-they just have chosen to remain in the low/mid level market with their binoculars and spotters. I have not seen any of them that impressed me much, even in their better lines. What spotting scope would you recommend for a relatively low budget? It's been so long since I've looked into them deeply I honestly don't know. Others will though.
Last edited by Nogalus Prairie; 03/12/15 05:59 PM.
I learned long ago you can't reason someone out of something they don't reason themselves into.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5677992
03/31/15 05:15 PM
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Joined: Sep 2007
Posts: 5,029
TexasEd
THF Trophy Hunter
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THF Trophy Hunter
Joined: Sep 2007
Posts: 5,029 |
I inherited a Weatherby Mk V Deluxe from my father with a Burris scope on it. He used this rifle in the late 70s to take a pronghorn in Wyoming. The scope has clouded over with something on the inside of the glass. I'll be replacing it with a Leupold.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5678506
03/31/15 11:36 PM
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Joined: Mar 2011
Posts: 2,101
Colt W. Knight
Veteran Tracker
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Veteran Tracker
Joined: Mar 2011
Posts: 2,101 |
I really like my Leupolds.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5678599
04/01/15 12:29 AM
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Joined: Mar 2014
Posts: 1,985
TonyinVA
Pro Tracker
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Pro Tracker
Joined: Mar 2014
Posts: 1,985 |
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Re: Leupold Scopes
[Re: patriot07]
#5678618
04/01/15 12:38 AM
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Joined: Apr 2007
Posts: 60,480
BOBO the Clown
kind of a big deal
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kind of a big deal
Joined: Apr 2007
Posts: 60,480 |
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.
On another note - what's wrong with their binoculars and spotting scopes? Nothing necessarily wrong with them-they just have chosen to remain in the low/mid level market with their binoculars and spotters. I have not seen any of them that impressed me much, even in their better lines. What spotting scope would you recommend for a relatively low budget? That's kind of an open ended question...everyone uses spotters differently. But I'd say $500-700 gets you to a point where use of full mag with out to much issues in clarity
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Re: Leupold Scopes
[Re: Mike Garcia]
#5678908
04/01/15 03:16 AM
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Joined: Jan 2011
Posts: 2,394
booradley
Veteran Tracker
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Veteran Tracker
Joined: Jan 2011
Posts: 2,394 |
Had my first experience with Leupold CS in January. Bought a new VX-3 1.75-6x32 with heavy duplex. When the scope arrived the turrets were so stiff I could barely turn them. Sent it to Leupold and while it was there inquired about having a German #4 installed by the custom shop. Was told that since they had to disassemble the scope anyway there would be no charge to change the reticle. Scope came back working right with the new reticle. Doesn't get any better than that.
Don’t roll those bloodshot eyes at me.
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Re: Leupold Scopes
[Re: Mike Garcia]
#5681394
04/02/15 06:57 PM
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Joined: Oct 2009
Posts: 367
BIGDOG1956
Bird Dog
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Bird Dog
Joined: Oct 2009
Posts: 367 |
It warms my heart to here a good customer service story.
My hat is of to Leupold.
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Re: Leupold Scopes
[Re: TexasEd]
#5681494
04/02/15 07:57 PM
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Joined: Nov 2007
Posts: 5,518
NewJeep
THF Trophy Hunter
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THF Trophy Hunter
Joined: Nov 2007
Posts: 5,518 |
I inherited a Weatherby Mk V Deluxe from my father with a Burris scope on it. He used this rifle in the late 70s to take a pronghorn in Wyoming. The scope has clouded over with something on the inside of the glass. I'll be replacing it with a Leupold. Send your scope back to Burris.
Live to hunt, forced to work!
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