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#5646079 - 03/11/15 07:14 AM Leupold Scopes
Mike Garcia Offline
Tracker

Registered: 08/01/11
Posts: 979
Loc: Houston Tx
I always knew Leupold scopes were a decent scope but just thought I share this little story one my clients told me. Between his dad and himself they have hundreds of firearms from antique to modern. He inherited his grandfathers old rifle and with it was a old Leupold scope. The turrets on the scope was froze up so he thought about it and called the manufacture and asked about fixing it. With no issue they told him to send it in with no cost. Well about few weeks later gets a call saying cant be fixed but will send a brand new one to him. After saying yes to the deal he thought about it and would rather just keep the old scope just being the fact it was his grandfathers. Well after calling back they found out they disposed of the old scope. Again the company called back and explain how bad they felt they decided to turn the new scope they are going to send him to a commemorative scope to show some history and info about his grandfather. Even though he is not getting same scope back, he is getting one that will memorialize his late grandfather. Thought was pretty cool story and a thumbs up to leupold for actually caring about the customer.
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Taxidermy Designs
Taxidermy By Manuel Garza – Tomball, Texas
www.taxidermydesigns.com

Pro Staff @ http://hipstargets.com/
Custom Bowstands By Michael Garcia

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#5646103 - 03/11/15 07:27 AM Re: Leupold Scopes [Re: Mike Garcia]
JRJ6 Offline
Extreme Tracker

Registered: 03/13/14
Posts: 3899
Loc: Dallas, TX
That is an awesome story. I have never dealt with their customer service, but their products are high quality.

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#5646129 - 03/11/15 07:41 AM Re: Leupold Scopes [Re: Mike Garcia]
patriot07 Online   content
Tracker

Registered: 11/06/11
Posts: 950
Loc: Royse City, TX
Very cool story!

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#5646212 - 03/11/15 08:35 AM Re: Leupold Scopes [Re: Mike Garcia]
txshntr Online   content
T-Rex Arms

Registered: 09/24/10
Posts: 33683
Loc: Mansfield, Texas
Always nice hearing a great customer service story! Thanks for sharing up
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#5646337 - 03/11/15 09:43 AM Re: Leupold Scopes [Re: Mike Garcia]
RiverRider Online   content
THF Trophy Hunter

Registered: 11/11/07
Posts: 6215
Loc: Wise Co.
The only time I sent a Leopold in, it was an old one I picked up at a gun show. It had a fine reticle and I called and asked for a reticle change to a duplex type and they said to send it. A few days later they called and said they did not have the parts required and offered me an upgrade scope for about the same price as the reticle change. I thought that was very decent service.
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Originally Posted By: Cleric
God I am hating caliber threads more and more

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#5646399 - 03/11/15 10:23 AM Re: Leupold Scopes [Re: Mike Garcia]
Nogalus Prairie Online   content
THF Celebrity

Registered: 11/22/10
Posts: 19266
Loc: Corsicana
I have heard great stories about Leupold customer service too.

But I don't have any myself, as I have never had one fail me in 40 years or so of using them. smile
_________________________
Originally Posted By: REALKILLER
That's the way I hunt don't know many that do. If a deer gets buy me I will try to run him down. Ive killed a bunch that way.



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#5646602 - 03/11/15 12:37 PM Re: Leupold Scopes [Re: Mike Garcia]
603Country Online   content
Extreme Tracker

Registered: 07/03/12
Posts: 4868
Loc: Central Texas
I've been using Leupold for years also, and never had a failure. I did send two scopes to them for new reticles, and that worked out fine. When I got them back, I noticed on the paperwork that they had replaced some internal parts. I don't think they charged me extra for that, but my memory might be faulty. Anyway, it was good that the internals were refreshed.

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#5646622 - 03/11/15 12:46 PM Re: Leupold Scopes [Re: Mike Garcia]
TonyinVA Offline
Pro Tracker

Registered: 03/24/14
Posts: 1856
Loc: Virginia, USA
Most of my scopes are Leupold.... never have had an issues ....and for the money they are a great scope.

That said, I am not wild about their binoculars.

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#5646638 - 03/11/15 12:58 PM Re: Leupold Scopes [Re: Mike Garcia]
Payne Online   shocked


Registered: 07/27/07
Posts: 16603
Loc: South of I-10
I sent Leupold a '70s Vari-X III that wouldn't track last month they sent me a brand new VX 3 three weeks later.

old one




new one

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#5646694 - 03/11/15 01:31 PM Re: Leupold Scopes [Re: Mike Garcia]
passthru Offline
THF Celebrity

Registered: 12/05/06
Posts: 10868
Loc: Saginaw, Tx
I had a rifle knocked over in the cloak room once. Bent the scope. I sent it in for repair and they replaced it with a new one at no cost. It was nice. I was glad I had a back up rifle on that out of state trip though.
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Hunt hard, rest when you're dead.
NRA Life Member
southwestdocks@gmail.com
http://www.threefingersbowhunting.com/

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#5646963 - 03/11/15 04:58 PM Re: Leupold Scopes [Re: Mike Garcia]
splash556 Online   content
Pro Tracker

Registered: 03/15/11
Posts: 1181
Loc: Grimes County, TX
These are some great customer service stories. Especially the OP. really good on Leupold.
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#5647613 - 03/11/15 10:46 PM Re: Leupold Scopes [Re: Mike Garcia]
Mike Garcia Offline
Tracker

Registered: 08/01/11
Posts: 979
Loc: Houston Tx
Indeed glad to hear others with great experiences I told my client I definitely want a picture of the scope. Once I'll get it I will post it on here
_________________________
Taxidermy Designs
Taxidermy By Manuel Garza – Tomball, Texas
www.taxidermydesigns.com

Pro Staff @ http://hipstargets.com/
Custom Bowstands By Michael Garcia

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#5648031 - 03/12/15 09:12 AM Re: Leupold Scopes [Re: TonyinVA]
Nogalus Prairie Online   content
THF Celebrity

Registered: 11/22/10
Posts: 19266
Loc: Corsicana
Originally Posted By: TonyinVA
Most of my scopes are Leupold.... never have had an issues ....and for the money they are a great scope.

That said, I am not wild about their binoculars.


Me neither. Have never understood how their scopes can be of one quality and their binoculars and spotting scopes can be so much poorer quality. I went on a guided hunt for sheep back in 2006 and my assigned guide had a Leupold spotting scope. I shudder to think how much more difficult that hunt would have been if I had not brought my own scope.


Edited by Nogalus Prairie (03/12/15 09:12 AM)
_________________________
Originally Posted By: REALKILLER
That's the way I hunt don't know many that do. If a deer gets buy me I will try to run him down. Ive killed a bunch that way.



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#5648218 - 03/12/15 11:17 AM Re: Leupold Scopes [Re: Mike Garcia]
shea.mcphail Online   content
Woodsman

Registered: 11/27/14
Posts: 218
Loc: Mesquite/Canton
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.

On another note - what's wrong with their binoculars and spotting scopes?

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#5648283 - 03/12/15 12:11 PM Re: Leupold Scopes [Re: shea.mcphail]
Nogalus Prairie Online   content
THF Celebrity

Registered: 11/22/10
Posts: 19266
Loc: Corsicana
Originally Posted By: shea.mcphail
I've been looking at getting a scope for my m&p 15. These reviews have convinced me to really examine getting a Leupold scope.

On another note - what's wrong with their binoculars and spotting scopes?


Nothing necessarily wrong with them-they just have chosen to remain in the low/mid level market with their binoculars and spotters. I have not seen any of them that impressed me much, even in their better lines.
_________________________
Originally Posted By: REALKILLER
That's the way I hunt don't know many that do. If a deer gets buy me I will try to run him down. Ive killed a bunch that way.



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