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#5587719 - 02/07/15 09:28 AM Remington 700 recall process
Simple Searcher Offline
Extreme Tracker

Registered: 12/30/12
Posts: 4503
Loc: Helotes, Hext
I have gone through the recall process and here is how it went.
Remington was awesome, they paid all of the freight, both ways. They had me worried when they said 12 weeks after they received the guns.

I called them (1-800-243-9700) and they said that both of my 700's needed returned. They sent boxes to me to pack the guns. This took 1 1/2 weeks for the boxes to show up (this was during the Christmas rush time). That was okay because I had to remove the scope, rings, bases, sling, suppressor, etc. And then I delayed a week or so returning the rifles until deer season was over.

Jan 7, I called Remington and they scheduled a pickup
Jan 9, Guns were picked up at my house by UPS
Jan 15, Guns arrived at Remington, New York (according to UPS tracking)
Jan 23, Received an email stating that they had received the guns
Feb 4, Received an email stating that the guns had shipped back to me
Feb 11, Deliver date according to UPS tracking

Overall about 6 1/2 weeks (7 1/2 for me because I waited to ship) from initial phone call till they will be back in a few days.
_________________________

"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark

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#5587751 - 02/07/15 10:01 AM Re: Remington 700 recall process [Re: Simple Searcher]
Tff caribou Offline
Veteran Tracker

Registered: 08/27/12
Posts: 3174
Loc: Watauga, TX
That's not too bad. How's the trigger feel?
_________________________
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington

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#5587756 - 02/07/15 10:05 AM Re: Remington 700 recall process [Re: Tff caribou]
Simple Searcher Offline
Extreme Tracker

Registered: 12/30/12
Posts: 4503
Loc: Helotes, Hext
Originally Posted By: Tff caribou
That's not too bad. How's the trigger feel?

They are due back on Wednesday. I'll let you know
_________________________

"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark

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#5587760 - 02/07/15 10:07 AM Re: Remington 700 recall process [Re: Simple Searcher]
Gone to Texas Offline
Veteran Tracker

Registered: 07/05/13
Posts: 2622
Loc: Hurst
Glad you had a good experience. I tried to send mine back as soon as I heard about it, around August or so. They said they would mail a box to me, I waited and waited then decided to just buy a Timney trigger because it took so long. Then, randomly in November a large box showed up from Remington...

I am about fed up with Remington, it will be a long time until I buy another firearm from them.

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#5587785 - 02/07/15 10:18 AM Re: Remington 700 recall process [Re: Simple Searcher]
T Bone Online   happy
THF Trophy Hunter

Registered: 09/20/09
Posts: 7220
Loc: Up in the cheap seats..
The guys at Timney owe Remington a nice cut of their year-end bonus.. Can't imagine what kind of a windfall this has been for them..

I've swapped out 2 for Timney's in the last few months.. But, in all fairness, I would've done it regardless of the recall..
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Originally Posted By: Jungleexplorer
I really hate to do what I am about to do, because it will be very painful for you.



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#5587808 - 02/07/15 10:36 AM Re: Remington 700 recall process [Re: Simple Searcher]
Toxarch Offline
Pro Tracker

Registered: 03/09/11
Posts: 1740
Loc: Parker County
Decent turnaround time. Mine was from before the recall period but I put a Timney in it anyway since I was upgrading the rest of the gun.
_________________________
It is far more important to be able to hit the target than it is to haggle over who makes a weapon or who pulls a trigger.

— Dwight D. Eisenhower

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#5588097 - 02/07/15 02:59 PM Re: Remington 700 recall process [Re: Simple Searcher]
tth_40 Offline
THF Celebrity

Registered: 04/05/10
Posts: 13873
Loc: North Texas.
I put Timney's in my two remaining 700's. One is my dad's that I inherited, one is my first centerfire that my daughter has claimed and will not let me get rid of. All the others went bye-bye.

I won't own any more Remingtons. This last recall was the icing on the cake for me.

There's just too many rifles out there with a comparable price point and better QC.
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Originally Posted By: theserxtremedays
Never underestimate the power of stupid people in large numbers

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#5588162 - 02/07/15 04:05 PM Re: Remington 700 recall process [Re: Simple Searcher]
Tff caribou Offline
Veteran Tracker

Registered: 08/27/12
Posts: 3174
Loc: Watauga, TX
I don't own a remington, and I likely never will after the fiasco of all this. Atleast not a 700.
_________________________
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington

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#5588309 - 02/07/15 06:45 PM Re: Remington 700 recall process [Re: Tff caribou]
Moondog Offline
Woodsman

Registered: 09/04/07
Posts: 150
Loc: Plano, Tx.
After all these years, I finally put a Timney on my model 700. For the record, I never experienced a failure with this rifle, but I witnessed 3 failures on 2 different rifles that I know were never altered and were not dirty. In one case, after seeing a friend shoot a hole in his pickup it spooked me enough that I was afraid to use my gun anymore.


And I agree. the Timney folks must really be smiling.

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#5588737 - 02/08/15 07:19 AM Re: Remington 700 recall process [Re: Simple Searcher]
Skip Offline
Pro Tracker

Registered: 10/23/06
Posts: 1178
Loc: Hewitt, Texas
Put a Timney in my wife's 700.
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Skip

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#5588884 - 02/08/15 09:34 AM Re: Remington 700 recall process [Re: Tff caribou]
patriot07 Online   content
Pro Tracker

Registered: 11/06/11
Posts: 1279
Loc: Royse City, TX
Originally Posted By: Tff caribou
I don't own a remington, and I likely never will after the fiasco of all this. Atleast not a 700.
Me too. I'm out on Remingtons from now on. The recall doesn't bother me as much as just the general lack of QC over the past few years.

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#5589438 - 02/08/15 05:13 PM Re: Remington 700 recall process [Re: Simple Searcher]
Hunt n Fish Offline
THF Celebrity

Registered: 08/25/06
Posts: 13398
Loc: Azle,Tx /Hunt Jack Co.
Shoulda bought a Savage! bolt peep loser8
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HnF

"Prayer is when you talk to the Lord, Meditation is when you listen to what he says"

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#5589463 - 02/08/15 05:28 PM Re: Remington 700 recall process [Re: Simple Searcher]
JRJ6 Offline
Extreme Tracker

Registered: 03/13/14
Posts: 3955
Loc: Dallas, TX
I went through this process on my 700. It went very smoothly and every call with customer service was good. I had a 2 week turn around on my replacement

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#5589490 - 02/08/15 05:44 PM Re: Remington 700 recall process [Re: Hunt n Fish]
Tff caribou Offline
Veteran Tracker

Registered: 08/27/12
Posts: 3174
Loc: Watauga, TX
Originally Posted By: Hunt n Fish
Shoulda bought a Savage! bolt peep loser8


Bingo.
_________________________
The very atmosphere of firearms anywhere and everywhere restrains evil interference. -George Washington

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#5596135 - 02/12/15 01:11 PM Re: Remington 700 recall process [Re: Simple Searcher]
Simple Searcher Offline
Extreme Tracker

Registered: 12/30/12
Posts: 4503
Loc: Helotes, Hext
I just got my rifles back. The triggers are 5 pounds and they feel just like before, no noticeable difference. They look the same as the XMP but I am sure that they changed something internal.
I know the recall was a pain but Remington seems to be on the ball now. And $0 was the cool part.
_________________________

"Man is still a hunter, still a simple searcher after meat..." Robert C. Ruark

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