My taxidermist is apologizing all over himself for ever recommending H&H Fur Dressing (drop point in Helotes, TX) for me to drop off a backskin I'd had salted and stored. He's had hell with them for his capes and every time he or I call up to the home office in Michigan (Reed City), the owner tells you your stuff is going in "tomorrow". She also lets you know about all the equipment problems they've had. Going on 1 year from drop off. Sounds like the wheels are coming off. Beware.