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#5454762 - 12/02/14 06:47 PM ATN X-Sight
SachalATN Offline
Woodsman

Registered: 08/14/14
Posts: 219
Loc: South San Francisco, CA
All,
This thread is not a discussion thread but merely a reporting thread. If you OWN an Xsight and have come across any issues, please post them here. We will go one by one and make sure we address all the issues brought up.

Again, please this is not a discussion thread. Post your findings here and I will work with my team and get them resolved.

1. ...
_________________________
ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.

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#5454799 - 12/02/14 07:01 PM Re: ATN X-Sight [Re: SachalATN]
cyberpyrot Offline
Tracker

Registered: 07/24/13
Posts: 915
Loc: Houston, TX
Just the screen flicker when in night vision.



The daytime video seems to be flawless I will take it out next Friday for a hog hunt and report back any bugs.



Edited by cyberpyrot (12/02/14 07:14 PM)
_________________________
I'm a terrible shot but I follow up with a grenade!

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#5454825 - 12/02/14 07:14 PM Re: ATN X-Sight [Re: SachalATN]
R. Edwards Offline
Light Foot

Registered: 01/05/14
Posts: 47
While zooming my crosshairs move completely off the screen once I hit about half zoom. Also, when zooming out, back to 5x mag the crosshairs get stuck.


Edited by R. Edwards (12/02/14 07:21 PM)

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#5454851 - 12/02/14 07:23 PM Re: ATN X-Sight [Re: SachalATN]
cyberpyrot Offline
Tracker

Registered: 07/24/13
Posts: 915
Loc: Houston, TX
Some times when powering off it gets stuck on a blue screen and you have to remove the batteries.
_________________________
I'm a terrible shot but I follow up with a grenade!

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#5454860 - 12/02/14 07:26 PM Re: ATN X-Sight [Re: SachalATN]
R. Edwards Offline
Light Foot

Registered: 01/05/14
Posts: 47
Another issue I've noticed is when I'm in night vision mode, and I take a picture it makes the screen brighter. It's almost as if the NV gets better. I have video of all this, I should be able to get it posted tonight to give you a better idea.

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#5455190 - 12/02/14 09:43 PM Re: ATN X-Sight [Re: R. Edwards]
dfwroadkill Offline
Veteran Tracker

Registered: 09/15/09
Posts: 3259
Loc: D/FW, TX
Originally Posted By: R. Edwards
While zooming my crosshairs move completely off the screen once I hit about half zoom. Also, when zooming out, back to 5x mag the crosshairs get stuck.


Sachal,

This issue has had me thinking. Is the problem there because the firmware is set to zoom on the center of the screen and not the center of the reticle? This all leads to another question. The scope is sold as a 5 - 18X. It is native 5X optical. The digital mag goes from 1.0 to 8.0. How do any of those numbers add up to a max 18X scope? To me, if it is 5X optical and you digitally mag to 8X's, you have 40X.

My scope reaches the edge of the screen at 7.0X. I would never use that as it has too much pixellation. 4X is pretty much max for me...and if that is really 20X, I already got more than I bought there.

One last thing on this.... We compared the 5X to two standard day scopes. It seems no one sees 5X the same. While the X-Sight is stated to be optical 5X, it measured 6.5X on a Leupold and 7.5X on a Zeiss.

Please explain?


Edited by dfwroadkill (12/02/14 09:44 PM)

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#5455194 - 12/02/14 09:46 PM Re: ATN X-Sight [Re: SachalATN]
dfwroadkill Offline
Veteran Tracker

Registered: 09/15/09
Posts: 3259
Loc: D/FW, TX
The biggest issue I have with the scope currently is that the crosshairs are still not on the recordings. This is extremely important to me. Videos without crosshairs wherein an animal just falls over have no appeal, but more than that it can be a learning tool. Gotta have it.

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#5455215 - 12/02/14 09:58 PM Re: ATN X-Sight [Re: cyberpyrot]
R. Edwards Offline
Light Foot

Registered: 01/05/14
Posts: 47
I've had this same issue, you've got to pretty much find that sweet spot to turn it off. If I hold the pwr button too long it restarts the scope. If I don't hold the pwr button long enough it will sometimes go to a blue screen.
Originally Posted By: cyberpyrot
Some times when powering off it gets stuck on a blue screen and you have to remove the batteries.

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#5456094 - 12/03/14 12:02 PM Re: ATN X-Sight [Re: dfwroadkill]
SachalATN Offline
Woodsman

Registered: 08/14/14
Posts: 219
Loc: South San Francisco, CA
Guys,
Thank you for all the feedback. So far here are the items on the list. Now I know we are working on almost all of them but I am going to keep them on the list till they are resolved.

1. Flickering in night vision mode
2. While zooming my crosshairs move completely off the screen
3. when zooming out, back to 5x mag the crosshairs get stuck
4. Some times when powering off it gets stuck on a blue screen and you have to remove the batteries
5. In the night vision mode, when you take a picture, it makes the image a whole lot brighter
6. Crosshairs are still not on the recordings
7. If one holds the power button too long it restarts the scope
_________________________
ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.

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#5456197 - 12/03/14 12:42 PM Re: ATN X-Sight [Re: R. Edwards]
SachalATN Offline
Woodsman

Registered: 08/14/14
Posts: 219
Loc: South San Francisco, CA
Originally Posted By: R. Edwards
While zooming my crosshairs move completely off the screen once I hit about half zoom. Also, when zooming out, back to 5x mag the crosshairs get stuck.


R. Edward,
Could you please share more details about the cross hair getting stuck when zooming out? Is it every single time? and what happens after it gets stuck? do you have to restart the scope or does it revert back to normal after few seconds?
_________________________
ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.

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#5456330 - 12/03/14 01:37 PM Re: ATN X-Sight [Re: SachalATN]
LastHurrah Offline
Woodsman

Registered: 09/24/10
Posts: 206
Loc: Burleson, Tx
Sachal,

If you watch this video from HuntTXhogs, he details errors he found with the scope at the end of the video. One of the errors that was pretty significant was when recording video. When you are recording video, if the low battery indicator comes on you cannot stop the recording of your video. This requires you to remove the batteries from the scope to stop recording and you then end up with a corrupt video (lose your hunt/recording). Here is the video that contains the error at 15:44 mark:


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#5456345 - 12/03/14 01:45 PM Re: ATN X-Sight [Re: SachalATN]
DavidK Offline
Bird Dog

Registered: 06/09/11
Posts: 367
Loc: Albuquerque, NM
all 3x X-Sights are out of focus:





unless someone can show a video in focus, that would mean a certain percentage are in or out of focus
_________________________
Wilson Combat Pro Staff (Strategic Partners, Leupold and Barnes Bullets)

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#5456443 - 12/03/14 02:20 PM Re: ATN X-Sight [Re: SachalATN]
R. Edwards Offline
Light Foot

Registered: 01/05/14
Posts: 47
Originally Posted By: SachalATN
Originally Posted By: R. Edwards
While zooming my crosshairs move completely off the screen once I hit about half zoom. Also, when zooming out, back to 5x mag the crosshairs get stuck.


R. Edward,
Could you please share more details about the cross hair getting stuck when zooming out? Is it every single time? and what happens after it gets stuck? do you have to restart the scope or does it revert back to normal after few seconds?


It happens a majority of the time, and when it does turning the scope off and then on will center them again. No amount of time will center them as far as I can tell. I have video of this by putting my phone up to the eye relief. I'll post it when I get off this evening.

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#5456922 - 12/03/14 06:14 PM Re: ATN X-Sight [Re: SachalATN]
SachalATN Offline
Woodsman

Registered: 08/14/14
Posts: 219
Loc: South San Francisco, CA
Thank you Edward.

We are going to release an update in about a week. Please stay tuned.
_________________________
ATN Corporation, USA
The Future of Optics
www.atncorp.com



Please note: I do not read private messages here.

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#5459226 - 12/05/14 08:04 AM Re: ATN X-Sight [Re: SachalATN]
DavidK Offline
Bird Dog

Registered: 06/09/11
Posts: 367
Loc: Albuquerque, NM
Originally Posted By: SachalATN
All,
Please be advised.

If you have received an ATN Xsight 3-12x and are not satisfied with the image quality, please contact your reseller and return your scope. We will offer you a FREE upgrade to ATN X-Sight 5-18x. This upgrade is only available to customers who already have their 3-12x scope.

Customers who have open orders for the 3-12x Xsight but have not yet received it, we are stopping the shipment of all 3-12x and relaunching the scope with manual focus. This would delay the shipment by another 30 days or so but it is the right thing to do.
_________________________
Wilson Combat Pro Staff (Strategic Partners, Leupold and Barnes Bullets)

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