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Champion Generator Customer Service (Use Sta-bil)
#6251343
04/07/16 09:05 PM
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Joined: Jan 2010
Posts: 1,440
Shotgun Willie
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OP
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Posts: 1,440 |
We've got a Champion 3500 watt generator that's been running without a hitch for several years now. That is, until this year when the ethanol gremlin finally caught up with us. The gas tank rusted on the inside, clogged the filter, and filled the carb with some level of nasty you don't even want to see. I called them up to order a new tank, fuel cap, filter, and gauge. I explained up front that it was caused by negligence, and that I wanted to buy these parts. Their response? You go ahead and pay for the tank, we'll cover the other parts and install them onto the tank before we ship it. I thought that was nice of them.
The tank got here, I drained the old one, and in process, I broke the petcock. I called them to order another one, along with the fuel line that goes to the carb.
"Okay, I've got your address right here. We'll put it in the mail tomorrow. No charge."
I'm amazed at the level of customer service. You just don't see that any more.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6251352
04/07/16 09:15 PM
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Joined: Jan 2010
Posts: 1,440
Shotgun Willie
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This is why you should use Sta-Bil. [edit]There should be a picture there. [edit2]Holy cow, huge pic. I give up.
Last edited by Shotgun Willie; 04/07/16 10:56 PM.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6251372
04/07/16 09:40 PM
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Joined: Oct 2011
Posts: 3,161
SouthWestIron
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Posts: 3,161 |
Really great generators to me for the money and now seeing how well their customer service is even makes them better!
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6251383
04/07/16 09:49 PM
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Joined: Apr 2011
Posts: 29,034
Western
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Joined: Apr 2011
Posts: 29,034 |
This is why you should use Sta-Bil. There should be a picture there... X's 2, in any small motor/engine that sits any time. I also use seafoam with it as well. After you have to buy a few carbs for $200, you will sure figure it out in a hurry. Small jetted carbs that are Cali complaint, are the worst Ethanol is the debil
If at first you dont succeed, then skydiving is not for you..
"Don't trust everything you read on the Internet"- Abraham Lincoln Dennis
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6251581
04/08/16 12:44 AM
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Joined: Aug 2009
Posts: 22,716
BigPig
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Joined: Aug 2009
Posts: 22,716 |
I'll have to take a video of my Champion 3500 watt next time I use it. It shakes so bad at idle that people think it's a Harley
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6252072
04/08/16 02:37 PM
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Joined: Jan 2009
Posts: 725
Sidebuster
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Posts: 725 |
If you check around, you can find non-ethanol gas. That's all I use in my lawn equipment, atv. I buy it in Greenville.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Sidebuster]
#6252130
04/08/16 03:12 PM
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Joined: Apr 2011
Posts: 29,034
Western
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Posts: 29,034 |
If you check around, you can find non-ethanol gas. That's all I use in my lawn equipment, atv. I buy it in Greenville. Not always so, if you look at this map, you will see a huge void near the metromess. (zoom in) http://www.pure-gas.org/extensions/map.html
If at first you dont succeed, then skydiving is not for you..
"Don't trust everything you read on the Internet"- Abraham Lincoln Dennis
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: BigPig]
#6252840
04/09/16 03:21 AM
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Joined: Oct 2011
Posts: 3,161
SouthWestIron
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I'll have to take a video of my Champion 3500 watt next time I use it. It shakes so bad at idle that people think it's a Harley Here is mine, doesn't shake any worse than most i've seen.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6252982
04/09/16 12:21 PM
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Joined: Apr 2013
Posts: 698
rogerh
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I use the marine stabil in all my equipment I think it dos a better job fighting the ethanol.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6253060
04/09/16 01:55 PM
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Joined: Jan 2015
Posts: 728
TxHunter80
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Posts: 728 |
I drive about 25 minutes to buy ethanol free fuel for all my small engines. You would be suprised how much time it saves on repairs.
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: Shotgun Willie]
#6253967
04/10/16 04:22 AM
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Joined: Aug 2009
Posts: 22,716
BigPig
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Posts: 22,716 |
blazin--- that thing is smoooooooth compared to mine
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Re: Champion Generator Customer Service (Use Sta-bil)
[Re: BigPig]
#6254753
04/11/16 12:55 AM
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Joined: Oct 2011
Posts: 3,161
SouthWestIron
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blazin--- that thing is smoooooooth compared to mine Weird I'm wondering if yours isn't just running rough or something.
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