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Issue with ATN X-Sight Satchel please help
#5892209
08/23/15 10:30 PM
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Joined: Jul 2013
Posts: 915
cyberpyrot
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Joined: Jul 2013
Posts: 915 |
The firmware seems to be fixed all is well. I love that it is usable now. Here is my issue I took it out hunting this weekend and the humidity was really high so while out in the feild I noticed a drop of water on the eyepiece thinking nothing of it I used my shirt to wipe it. The only problem is it was on the inside of the lens. So I think there is a seal that is compromised. So I delt with it for that hunt it was a tiny drop I could still see. The next mornings hunt the drop looked like a misty fog on the whole inner lens. I could not use at all so I used my backup rifle the rest of the trip. Now here is the kicker I'm home now an it is dryer out side I boot it up to check and the lens is now clear of water. I don't want to send it in and they send it back saying nothing is wrong with it.
What should I do? Has anyone else had this problem?
Last edited by cyberpyrot; 08/24/15 12:36 AM.
I'm a terrible shot but I follow up with a grenade!
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Re: Issue with ATN X-Sight Satchel please help
[Re: cyberpyrot]
#5892378
08/24/15 12:28 AM
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Joined: May 2015
Posts: 215
customcutter
Woodsman
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Woodsman
Joined: May 2015
Posts: 215 |
I'm not an ATN fan and even less of a Sachal fan. That being said.
Contact ATN describe exactly what happened to them. Include whether it was the objective or ocular lens, that fogged up on you.
Hoping you get a better response out of them than I did. I finally contacted the retailer even though it was past the 30 day period and threatened to contact the FL AG office.
God Bless
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Re: Issue with ATN X-Sight Satchel please help
[Re: cyberpyrot]
#5892383
08/24/15 12:32 AM
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Joined: Jul 2013
Posts: 915
cyberpyrot
OP
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OP
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Joined: Jul 2013
Posts: 915 |
It's between the lens and the LCD display
Last edited by cyberpyrot; 08/24/15 12:33 AM.
I'm a terrible shot but I follow up with a grenade!
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Re: Issue with ATN X-Sight Satchel please help
[Re: cyberpyrot]
#5892501
08/24/15 01:35 AM
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Joined: Nov 2011
Posts: 10,993
Texas buckeye
THF Celebrity
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THF Celebrity
Joined: Nov 2011
Posts: 10,993 |
I would contact atn support and they will likely get you squared away. Since it isn't a software/firmware issue and a hardware issue, I bet you get good response to your issue. Just my
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Re: Issue with ATN X-Sight Satchel please help
[Re: cyberpyrot]
#5892805
08/24/15 11:52 AM
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Joined: Jul 2013
Posts: 915
cyberpyrot
OP
Tracker
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OP
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Joined: Jul 2013
Posts: 915 |
I'm a terrible shot but I follow up with a grenade!
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